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Local Resources

1. Banff Mineral Springs hospital/ Canmore General Hospital

If you or someone you know needs help right away, you can go to the hospital to speak with a counsellor between 2pm-9pm every day.

2. Bow Valley Addiction Services

Receive 24/7 urgent support with addiction or substance abuse issues. Phone: 1-866-332-2322 to make an appointment

3. Alberta Health Services Addictions and Mental Health

Individual, group, adolescent and family counselling Programs designed to increase understanding and awareness of issues related to alcohol, tobacco, other drugs and gambling. Call 403-678-4696 to make an appointment. Monday to Friday, 8:15am-4:30 pm.

4. Town of Canmore Family and Community Support Services

Call 403-609-3743 to make an appointment Monday-Friday 8:30 a.m. -4:30 p.m. Email:

Additional Support from the Alberta Government :

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Other Resources

Complete Mental Health Assessments

The Canadian Mental Health Association offers two free mental health assessments and provide you with scores and advice: Wellness Canada also offers an assessment, which will then refer you to resources based on your results:

Develop your Own Action Plan

Stress Strategies was developed by the Psychology Foundation of Canada and is allowing you to create a concrete action plan to control your stressors

Access Online Articles and Videos

Stronger Minds by Beacon is a free resource for all Canadians, in partnership with health professionals

Subscribe to Weekly Inspiring Text Messages

The new Alberta Health Services program Text4Hope is a free service providing 3 months of daily Cognitive Behavioral Therapy (CBT) based text messages written by mental health therapists. Text 393939 to subscribe

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Here @ CLL

Complimentary Counselling

For those who are not benefit eligible you will receive a maximum of 3 free sessions. Benefit eligible colleagues are able to use their Manulife Group Benefits up to $5,000 which can be used towards counselling services!

Manulife Group Benefits

After 3 months of full time service, you are eligible for coverage with Mental Health Practitioners for up to $5,000 per calendar year subject to hourly maximums. For more information on submitting claims, accessing your benefits online or information on coverage please reach out to Talent & Culture!!


Local Counselors

Lake Louise






Phone Resources

Use Toll Free Call Services:

Crisis Services Canada (Canada Suicide Prevention Services): 1-833-456-4566 24/7 or text 45645 from 4PM-12AM EST.


Distress Centre Calgary: 403-266-4357 Need to talk to someone now? DCC offers urgent support 24/7 in over 200 languages and for individuals with hearing impairment.


Wellness Together Canada: Text 741741 for Mental health & substance use support


Alberta Mental Health Hotline: 1-877-303-2642. Confidential 24/7 live answers for local and provincial supports, available in 200+ languages. Dial 211 (to talk), Text 211 (to text), to live “chat” ab.211


Suicide Prevention Assistance 1-800-SUICIDE (24/7)


Banff YMCA domestic violence and sexual abuse support call 403-760-3200 (24/7)


Bow Valley Victim Services Alberta Health Services Addictions and Mental Health 403-678-4696


Alberta’s One Line for Sexual Violence 1-866-403-8000 9 a.m. – 9 p.m. daily


Access Mental Health Help (AHS)

Free non-urgent support from counsellors 8 am-5 pm in any language.

Feel free to leave a voicemail! Phone: 1-844-943-1500

Get free urgent support from trained crisis counsellors via text message 24 hours a day, seven days a week in English, French and Indigenous dialects. Text: 741741


AHs Mental Health Helpline Get a referral for free non-urgent counselling 24/7 in any language. Phone: 1-877-303-2642


Talk Suicide Canada: 1-833-456-4566 (phone) | 45645 (text between 4 p.m. and midnight ET).

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